Deliveries & Returns

We are a small family business and we stand behind the products we sell wholeheartedly, but theres nothing quite like buying in person is there?  it’s so much more touchy feely.

So with that in mind we offer a 30 day money back Guarantee,  if your not happy with your purchase just send it back and we will either exchange or refund.
That’s it!    simple…

We will allways do our best to look after you, our valued customer, and treat you fairly and reasonably. We hope you will be fair and reasonable with us too.

Delivery.

We use a trusted courier service to send out to you. Delivery times are estimated at 3-7 days. Custom orders may take longer. If you need it quicker give us a call and we will try our best to help.

 

For Returns.

(as we already offer free shipping we can only pay for return shipping on faulty goods, Please call or email first)

Here is a link to who we use for shipping you may find them usefull with drop off points and reasonable prices Hermes Parcels or alternatively try Parcels to go

Parcel dimensions and weights are on the original packaging so try to retain this especiaLly for pictures as this will make postage easier and help ensure goods are not damaged on return.

Any problems or you need help please call 01539 444944 or if you need to call out of hours our home number is 01539 821658